Steps for using Mobile Check Deposit

  1. Using your SmartBank mobile app, go to the list of available actions. Select 
Check Deposit. 
  2. Sign the check and write “For Mobile Deposit Only- SmartBank”
  3. Tap the Deposit button on the top right of your screen.
  4. Read the Notice that is presented, then tap Continue.
  5. Tap Front to take a picture of the front of the check. Line-up the check image with the frame. Tap the camera icon in the viewfinder to take the picture. To accept the image tap the check mark. To retake the image, tap the red undo button.
  6. Tap Back to take a picture of the back of the check.
  7. Input the Amount of the check and select the Deposit To account from the list of available accounts.
  8. Input an email address in the Email Receipt To field and tap Continue.
  9. Review the information on the Approve Deposit Screen. If all information is correct, tap Approve. If changes need to be made, tap Edit in the upper left hand corner to go back to the previous screen.

Tips for using Mobile Check Deposit

  • Make sure you are taking a picture of check in a well-lit area. Use a dark background to get the best image of the check.
  • Sign the check and write “For Mobile Deposit Only- SmartBank”
  • Verify that the check amount and written amount match.
  • Make sure the entire check image is captured and in focus.
  • Available for Apple and Android products.

Mobile Check Deposit FAQ:

When are funds deposited to my account?

For items submitted by 5:00 PM EST Monday – Friday, funds will be deposited on the day of deposit. Funds deposited into a checking account will be included in your available balance at the time of deposit approval. Funds deposited into a savings account will be included in your available balance after nightly processing on the day the deposit is approved.

Is there a limit on how much I can deposit with Mobile Check Deposit?

Items greater than $2,500 will generally not be accepted through Mobile Check Deposit. No more than $4,000 can be deposited daily, and no more than $10,000 can be deposited in a 3 day period using Mobile Check Deposit.

How long should I keep my check after making a deposit using Mobile Check Deposit?

Generally, checks may be destroyed 14 days after making the deposit.

Is there a fee for using Mobile Check Deposit?

No. Mobile Check Deposit is a complimentary service.

Disclosures:

  • Deposit accounts must be open at least 30 days to make a deposit.
  • Accounts that have 6 or more NSF items (AOD items do not count) in a 12 month period will not be eligible for MCD.
  • Items greater than $2,500 will generally not be accepted through MCD.
  • We reserve the right to hold funds deposited via MCD up to 5 business days.  Affected clients would be notified via phone call at the time the deposit is approved, and by a hold notice sent to the mailing address on file.

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