ATTENTION CLIENTS: New Branch Hours beginning September 1st
Due to SmartBank's tremendous growth and geographic expansion into three states, we feel it's important to standardize our branch hours of operation across all markets. Our new hours of operation will begin on September 1st and are as follows: Monday-Thursday 8:30am-5:00pm; Friday 8:30am-6:00pm; Saturday 8:30am-12:00pm (drive-thru only and applicable to branches currently on Saturdays). For a list of branches open on Saturdays, visit our contact page and expand your local branch to see whether Saturday hours are offered.
Mobile Check Deposit allows you to make check deposits anytime, anywhere with the SmartBank mobile app. Depositing funds has never been easier, in fact it’s a snap!
Steps for using Mobile Check Deposit
Using your SmartBank mobile app, go to the list of available actions. Select Check Deposit.
Endorse check and write “For Mobile Deposit Only” with corresponding account number on the back of the check.
Tap the Deposit button on the top right of your screen.
Read the Notice that is presented, then tap Continue.
Tap Front to take a picture of the front of the check. Line-up the check image with the frame. Tap the camera icon in the viewfinder to take the picture. To accept the image tap the check mark. To retake the image, tap the red undo button.
Tap Back to take a picture of the back of the check.
Input the Amount of the check and select the Deposit To account from the list of available accounts.
Input an email address in the Email Receipt To field and tap Continue.
Review the information on the Approve Deposit Screen. If all information is correct, tap Approve. If changes need to be made, tap Edit in the upper left hand corner to go back to the previous screen.
Tips for using Mobile Check Deposit
Make sure you are taking a picture of check in a well-lit area. Use a dark background to get the best image of the check.
Be sure to endorse the back of the check, “For Mobile Deposit Only” and include deposit account number.
Verify that the check amount and written amount match.
Make sure the entire check image is captured and in focus.
For items submitted by 5:00 PM EST Monday - Friday, funds will be deposited on the day of deposit. Funds deposited into a checking account will be included in your available balance at the time of deposit approval. Funds deposited into a savings account will be included in your available balance after nightly processing on the day the deposit is approved.
Items greater than $2,500 will generally not be accepted through Mobile Check Deposit. No more than $4,000 can be deposited daily, and no more than $10,000 can be deposited in a 3 day period using Mobile Check Deposit.
No. Mobile Check Deposit is a complimentary service.
Deposit accounts must be open at least 30 days to make a deposit.
Accounts that have 6 or more NSF items (AOD items do not count) in a 12 month period will not be eligible for MCD.
Items greater than $2,500 will generally not be accepted through MCD.
We reserve the right to hold funds deposited via MCD up to 5 business days. Affected clients would be notified via phone call at the time the deposit is approved, and by a hold notice sent to the mailing address on file.
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