Location & Hours
Branch Hours
Monday-Friday: 8:30AM – 5:00PM
†Friday (at select locations): 5:00PM – 6:00PM drive-thru only
*Saturday (at select locations): 8:30PM – 12:00PM drive thru only
Our Client Services Team is available via phone, email, or live chat Monday – Friday 8:00AM to 6:00PM EST (7:00AM to 5:00PM CST) and Saturday 8:30AM-12:30PM EST (7:30AM-11:30AM CST).
Alabama
Tuscaloosa, AL
(Indian Hills)
230 McFarland Circle North
Tuscaloosa, AL 35406
Monday – Friday
8:30AM-5:00PM
Florida
The My Money Program, created by The Florida Department of Financial Services, provides educational lessons for individuals with developmental disabilities and important resources for family members and caregivers. Learn more about the My Money Program by clicking here.
Tennessee
†*Crossville, TN
(N Main Street)
807 N Main Street
Crossville , TN 38555
Monday – Friday
8:30AM-5:00PM
Friday
5:00PM–6:00PM drive-thru only
Saturday
8:30AM-12:00PM
†East Ridge, TN
4154 Ringgold Road
East Ridge, TN 37412
Monday – Friday
8:30AM-5:00PM
Friday
5:00PM–6:00PM drive-thru only
†Gatlinburg, TN
570 East Parkway
Gatlinburg, TN 37738
Monday – Friday
8:30AM-5:00PM
Friday
5:00PM–6:00PM drive-thru only
†Hixson, TN
5319 Highway 153
Hixson, TN 37343
Monday – Friday
8:30AM-5:00PM
Friday
5:00PM–6:00PM drive-thru only
†*Jamestown, TN
500 N Main Street
Jamestown, TN 38556
Monday – Friday
8:30AM-5:00PM
Friday
5:00PM–6:00PM drive-thru only
Saturday
8:30AM-12:00PM
Knoxville, TN
(Cedar Bluff)
202 Advantage Place
Knoxville, TN 37922
At the corner of Cedar Bluff & N. Peters Road
865.437.5740
Monday – Friday
8:30AM-5:00PM
†Sevierville, TN
(Dolly Parton Parkway)
710 Dolly Parton Parkway
Sevierville, TN 37862
Monday – Friday
8:30AM-5:00PM
Friday
5:00PM–6:00PM drive-thru only
†*Sevierville, TN
(Parkway)
1011 Parkway
Sevierville, TN 37862
located at stoplight #14.1
865.868.0688
Monday – Friday
8:30AM-5:00PM
Friday
5:00PM–6:00PM drive-thru only
Saturday
8:30AM-12:00PM
*Denotes locations offering Saturday hours from 8:30am – 12:00pm (drive-thru only)
For questions regarding your current loan with us, or if you need to know your loan payoff information, please reach us via email at loanpayoffs@smartbank.com. Our Team is ready to help!