Location & Hours
Branch Hours
Monday-Friday: 8:30 – 5:00pm
†Friday (at select locations): 5:00pm – 6:00pm drive-thru only
*Saturday (at select locations): 8:30am – 12pm drive thru only
Our Client Services Team is available via phone, email, or live chat Monday – Friday 8:00am to 6:00pm EST (7:00am to 5:00pm CST) and Saturday 8:30am-12:30pm EST (7:30am-11:30am CST).
Alabama
Auburn, AL
337 Airport Road, Suite A
Auburn, AL 36830
Monday – Friday
9:00am-1:00pm
(after 1pm by appointment)
Birmingham, AL
101 Office Park Drive
Mountain Brook, AL 35223
Monday – Friday
9:00am-1:00pm
(after 1pm by appointment)
Montgomery, AL
201 Monroe Street, Suite 1650
Montgomery, AL 36104
Monday – Friday
9:00am-1:00pm
(after 1pm by appointment)
Florida
The My Money Program, created by The Florida Department of Financial Services, provides educational lessons for individuals with developmental disabilities and important resources for family members and caregivers. Learn more about the My Money Program by clicking here.
Tallahassee, FL
2375 Centerville Road
Tallahassee, FL 32308
850.701.0316
Monday – Friday
8:30am – 5:00pm
Tennessee
Knoxville, TN
(Cedar Bluff)
202 Advantage Place
Knoxville, TN 37922
At the corner of Cedar Bluff & N. Peters Road
865.437.5740
†*Sevierville, TN
(Parkway)
1011 Parkway
Sevierville, TN 37862
located at stoplight #14.1
865.868.0688
*Denotes locations offering Saturday hours from 8:30am – 12:00pm (drive-thru only)
For questions regarding your current loan with us, or if you need to know your loan payoff information, please reach us via email at loanpayoffs@smartbank.com. Our Team is ready to help!