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Location & Hours

Branch Hours

Monday-Friday: 8:30 – 5:00pm
†Friday (at select locations): 5:00pm – 6:00pm drive-thru only
*Saturday (at select locations): 8:30am – 12pm drive thru only

Our Client Services Team is available via phone, email, or live chat Monday – Friday 8:00am to 6:00pm EST (7:00am to 5:00pm CST) and Saturday 8:30am-12:30pm EST (7:30am-11:30am CST).


The My Money Program, created by The Florida Department of Financial Services, provides educational lessons for individuals with developmental disabilities and important resources for family members and caregivers. Learn more about the My Money Program by clicking here.

Tallahassee, FL

2375 Centerville Road
Tallahassee, FL 32308

Monday – Friday
8:30am – 5:00pm


Knoxville, TN
(Cedar Bluff)

202 Advantage Place
Knoxville, TN 37922

At the corner of Cedar Bluff & N. Peters Road

Sevierville, TN
(Dolly Parton Parkway)

710 Dolly Parton Parkway
Sevierville, TN 37862


*Sevierville, TN

1011 Parkway
Sevierville, TN 37862

located at stoplight #14.1

†Denotes locations offering Friday hours from 5:00pm – 6:00pm (drive-thru only)
*Denotes locations offering Saturday hours from 8:30am – 12:00pm (drive-thru only)


SmartLine24 gives you access to your accounts anytime: 24 hours a day, 7 days a week.

For questions regarding your current loan with us, or if you need to know your loan payoff information, please reach us via email at loanpayoffs@smartbank.com. Our Team is ready to help!