Whether you’re at home or on-the-go…
Instantly turn your debit cards on or off with a single tap – giving you the peace of mind you deserve.
Set Transaction Types
Disable certain transaction types that you use less often – such as ATM withdrawals or online purchases – to mitigate fraudulent card charges.
Set Spending Limits
Control and monitor your spending limits by setting a maximum transaction amount.
Set Locations
Avoid card fraud by specifying the regions where your debit cards are accepted.
Debit Card Controls FAQ:
How do I enroll my debit card in card controls?
If you aren’t enrolled in online banking, you will need to do that first. After enrolling in online banking, download our mobile banking app, available in the App Store and Google Play Store.
- Login to your mobile banking app using the same credentials you use online
- Tap the “More” icon in the lower right corner of your screen
- Tap “Cards” under Account Management
- Tap “Add New Card”
- Scan your card or add card number manually
- Verify the card details and your information
- Your eligible cards are now enrolled in card controls
What types of controls can I enable?
You can enable the following card controls:
- Transaction controls allow you to control various transaction types, including online, in-store, contactless, ATM, and mail/phone. Using this feature, you can block specific transaction types to avoid fraud.
- Merchant controls allow you to control the merchants where your card can be used.
- Location controls allow you to define an area where your card can be used.
What happens when I enable a control?
Any transactions that are controlled by the enabled control will be denied.
I have a control enabled, but need to make a transaction that is blocked. What do I do?
To make this transaction, simply log in to your mobile banking app and disable the control. Changes are made in real time, and you will immediately be able to make your transaction. Be sure to enable the control when you are finished with the transaction if you wish to continue using the control type.
By disabling my card, am I closing my account?
No. Using card controls does not change the status of your account. Disabling your card in card controls only blocks it from being used. All transactions will be declined while the card is in a frozen status except for recurring/auto payments.
I have a joint account with my spouse. Can I control their card, and receive alerts for their transactions?
No. Debit Card Controls must be used by the actual cardholder, even if the checking account is jointly owned. Each account owner must enroll his or her respective debit card(s) using the above instructions.
What does it mean to archive a card?
Archiving a card allows you to hide a card and all related transaction information from the home view while keeping the card controls. Cards can be archived by clicking the “Manage” icon under your card image.
Why would I want to archive a card?
You may want to archive a card when the card has expired, the card gets reported as lost or stolen or if you no longer want to see the card and related transactions but want the card controls to remain active.
What types of alerts will I receive for debit card transactions?
By default, you will receive push notifications for all transactions. To customize your alerts, click on the square icon above your card and choose “Notification Settings”.