Information Security Notification: Wendy's Data Breach
Wendy’s, a large fast food restaurant, has reported a data breach involving customer card information. SmartBank wants to assure our clients that we are taking action to protect you against any possible compromise of your debit or credit card information. Protecting our clients' financial information is SmartBank's top priority and will not be taken lightly. SmartBank has rigorous security protocols in place for all systems, and is committed to protecting your information. To better ensure the protection of your account(s), SmartBank recommends reviewing your account activity using our online banking services at  Check for unauthorized debit card transactions and notify us immediately by calling 1.866.290.2554 if you identify anything suspicious. SmartBank is committed to monitoring your debit and credit card accounts for fraud, and may contact you to verify suspicious transactions. If we identify that your card was affected by this breach, you will receive further information from us. Please do not hesitate to call or stop by your local SmartBank branch if you have any questions regarding this issue. As always, SmartBank is committed to our clients and delivering exceptional service. For more about SmartBank, visit or call our Client Services Team at 1.866.290.2554.

SmartBank Introduces SmartPay

Posted by | September 24, 2014 | Milestones, News | No Comments

SmartBank has added SmartPay to their expansive collection of online banking solutions. The new service gives clients a fast and easy way to send and receive money straight from their checking accounts, removing the hassle of writing and depositing checks.

“SmartBank always strives to provide a smarter banking experience,” said Kelley Fowler, First Vice President, Marketing & Public Relations Officer. “We are excited to offer this new service to our clients to continue furthering that goal.”

SmartPay gives clients the convenience they are looking for to compliment their busy lifestyles, and it is free for all SmartBank clients. Users of the service will have the ability to send payments to anyone with as little information as their mobile number or a working email address.

To get started using SmartPay, clients simply need to log in to their SmartBank online banking account, select the “bill payment” tab and choose “SmartPay” from the left menu. From there, just follow a few easy steps for a quick and effortless transfer.

SmartBank offers a variety of banking solutions to businesses and individuals in East Tennessee and the Florida Panhandle. From personal checking to small business loans, SmartBank gives people one place to take care of all of their financial needs.

Since 2007, SmartBank has been providing residents across East Tennessee with “smart” banking solutions. In 2012, it expanded to the Florida Panhandle market. The company focuses on recruiting the best people, delivering incredible client service, and implementing a disciplined approach to lending. All of which enables SmartBank to deliver exceptional value to stakeholders, clients and associates. To learn more about SmartBank, visit

For more information, FAQ and tips on how to use SmartBank’s new SmartPay service, visit or contact Kelley Fowler at or (865) 868-0611.